FAQ

Frequently Asked Questions

Updated: 3 October 2026 ยท OBRIS GROUP PTE. LTD.

Back to home

Can't find your answer? Email us at contact@obrisgroup.com.

1. Does Obris VPN log my browsing activity?

No. Obris VPN does not log your browsing activity or DNS queries and does not build a profile of the websites or services you use. Limited technical, account, subscription and security information may be processed where required to operate and protect the service, as described in our Privacy Policy.

2. Do I need an email address or phone number?

No. Obris uses an Obris ID as the primary service identifier. You do not need to provide an email address or phone number to create an Obris identity. Keep your Obris ID and any recovery or linking information secure because it may be required to access or link supported Obris services.

3. What is WireGuard and why does Obris use it?

WireGuard is a modern VPN protocol designed to provide fast, efficient and secure encrypted connections. Obris VPN uses WireGuard for its VPN tunnels. WireGuard uses modern cryptographic primitives including ChaCha20 authenticated with Poly1305.

4. How many devices can I link?

An Obris ID can currently have up to three linked devices. Device limits are enforced to protect accounts and service access. If you replace a device, supported unlink or reset options can be used to free a device slot.

5. What platforms are supported?

Obris VPN is currently available for Android. An iOS version is in active development and will be announced when it is ready for public release.

6. How do subscriptions and payments work?

Standalone Obris VPN subscriptions on Android are handled through Google Play Billing. Obris may also offer bundles, including SecureOS with VPN, through the Obris website using an external payment provider such as Stripe. Payment providers process payment details under their own privacy policies. Obris does not need to store your full payment card details.

7. What are the current prices?

Current pricing is shown on the Obris Plans page and, for in-app subscriptions, in the applicable app store before purchase. Prices and currencies may vary by product, platform and region.

See Obris Plans for the current website offers.

8. Is there a free trial?

Trial and introductory offers may vary by product and platform. Any available offer will be shown before you subscribe or purchase.

9. What is the refund policy?

Refund eligibility depends on the product, payment provider and circumstances of the purchase. Purchases made through Google Play are also subject to Google's refund process and terms. For Obris website purchases or other questions, contact contact@obrisgroup.com.

10. Where are Obris VPN servers located?

Obris currently operates VPN locations in:

๐Ÿ‡ฆ๐Ÿ‡บ Australia (Sydney) ๐Ÿ‡ธ๐Ÿ‡ฌ Singapore ๐Ÿ‡บ๐Ÿ‡ธ United States (New York) ๐Ÿ‡จ๐Ÿ‡ฆ Canada (Toronto) ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom (London) ๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands (Amsterdam) ๐Ÿ‡ฉ๐Ÿ‡ช Germany (Frankfurt) ๐Ÿ‡ฎ๐Ÿ‡ณ India (Bangalore) ๐Ÿ‡ฏ๐Ÿ‡ต Japan ๐Ÿ‡ง๐Ÿ‡ท Brazil

Server availability may change as the Obris network develops.

11. Does Obris send notifications?

Obris apps may provide service related notifications where supported, for example to communicate important service or connection information. Notification permissions are controlled by your device and can be changed in your system settings.

12. How is my data protected?

No internet connected service can guarantee absolute security. Obris focuses on reducing unnecessary data collection, using strong cryptography and limiting access to systems and information.

13. What are Obris SecureOS, Chat and Vault?

Obris is designed as a privacy and security ecosystem. Obris SecureOS protects the device layer, Obris VPN protects the network connection, Obris Chat provides private communications, and Obris Vault is designed for encrypted storage and backup. Availability and requirements may differ between products.